Shipping Policy

Essential Shipping Information:

Order Cut-Off: Orders placed by 3:00 PM EDT are processed the same business day. Any orders submitted after this time will start processing the following business day.
Processing Timeline: Orders take 0-1 business days (Monday to Friday) to prepare for shipment. Processing may take longer during peak periods or unforeseen circumstances.
Estimated Delivery: Once dispatched, orders arrive within 5-8 business days (Monday to Friday). Please note this is an estimate; minor delays can occur due to external factors.
Free Shipping: All orders within the United States qualify for free delivery.

Order Handling & Shipping Procedure
After placing an order, you’ll receive a confirmation email indicating that your order is being processed. Processing takes 0-1 business days (Monday to Friday), though this may vary during busy periods. Once your order ships, we’ll provide tracking information so you can monitor its journey.

After processing, your order is dispatched to your address. Delivery normally occurs within 5-8 business days (Monday to Friday), but actual timing may vary based on destination, courier schedules, and logistical conditions.

We’re happy to offer complimentary shipping across the United States for all products, regardless of size or order value.

Shipping Delays
If your order hasn’t arrived after the standard processing and delivery timeframe, please allow an extra 2 business days (Monday through Friday) and check your tracking details first. If your package is still missing, contact us with your order number, and we’ll investigate promptly.

Order Cancellations
To cancel an order, email us immediately at support@davies-couture.com. Cancellations are usually possible before processing or dispatch begins. Once the order is being processed or has shipped, cancellation isn’t possible, and you’ll need to follow our return procedure after receiving your items.

Damaged or Wrong Items
We take care in packaging and checking each order, but mistakes can happen. If you receive a damaged or incorrect item, email us clear photos showing the issue (including packaging) at support@davies-couture.com. We’ll review your case and arrange a replacement or correction as quickly as possible to make things right.

Customer Support Hours:
Monday to Friday: 9:00 AM to 5:00 PM EDT

Email: support@davies-couture.com
Phone: +17206984639

Store Name: Davies Couture

Business Address:
325 E 8th St
Walsenburg
CO 81089
United States

Warehouse address:
Ruyschendaal 7
1261 XL Blaricum
Netherlands